If you’ve ever conducted a Q&A session, you know firsthand the challenges of trying to get through all of the questions so no one leaves feeling frustrated or unheard. Of course, it’s not always possible to answer ALL of the questions, but what if there was a surefire way to ensure you’re at least answering the ones that are most important to your audience? Well, that’s precisely what upvoting questions in a Q&A session can do for you!
Upvoting Questions: What Does it Mean?
As always, let’s begin with the basics: what do we mean when we talk about upvoting questions? When it comes to polls and Q&A sessions, it essentially means allowing your audience to vote for the questions that matter most—this is upvoting. On the other hand, your audience can also “down vote,” which means voting for the questions that are least relevant or important to them.
When to Use Upvoting
It isn’t only in Q&As and polls when upvoting is useful. You’ll also often see it in threads on forums like Reddit where readers will upvote their favorite responses, most relevant content, or questions they most want to see answered.
When it comes to using upvoting in Q&As however, it almost always makes sense to enable upvoting for your participants. However, here are a few examples of when it’s especially important to use this feature:
- When you have a lot of participants and a lot of questions to get through
- If you know you won’t have time to answer all of the questions your audience will ask
- When you want to encourage participation during a Q&A session
- If you want to gain additional insight into what matters most to your participants
- To promote better decision making based on what upvoting tells you about what’s important to your team.
Now that you know more about the basics of upvoting questions, when to use it, and why it matters, let’s talk more about how to do it with Swift Polling. This is a feature we’re pleased to offer with our Audience Q&A function, and it works like this.
- To allow your audience to upvote others’ questions, you will need to enable the Social Upvote feature from your Audience Q&A dashboard.
- Then, this feature will show a “thumbs up” button next to each question on the Q&A page available to your audience. They will be able to upvote once per question excluding their personal submission.
- Allow your audience to start upvoting on important questions and ensure you’re making the most of your audience Q&A session!
Other Audience Q&A Features
Upvoting isn’t the only useful feature you can enable with audience Q&As from Swift Polling. Here are a few others to consider for your next session.
- Moderation: Q&A moderation is incredibly important. This feature allows you to approve questions before they go live so you have a head start on making sure you aren’t losing time to irrelevant or inappropriate questions. Aiming to keep your Q&A wall as clean and focused as possible, you can go through the questions one by one and approving selectively the questions that need to go live. This also gives you a chance to better prepare for the questions that will be asked so you can make sure you have helpful information on hand for answering.
- Profanity Filter: Unfortunately, some people are determined to cause trouble during Q&A sessions, and they often do this by asking inappropriate or irrelevant questions, or using profanity in their questions. But good news: we have taken care of troublemakers in the audience with this feature. Now, with a simple click, you can block incoming questions containing profane words for once and for all. You can set filters for specific words ahead of time, and that way you don’t need to go through each one to filter out anything inappropriate.
- Anonymous: Anonymity is another feature that’s useful in polls, Q&As, and other audience engagement tools. With Swift Polling’s anonymity feature, you can keep your Q&A fully anonymous. That way, you give your audience the freedom to express themselves with candid questions. This is especially helpful if you’re asking questions about sensitive topics. Not to mention, if you have audience or team members who are shy and not likely to speak up, this tool empowers them to do so.
Now you know all about upvoting! How to do it, when to use it, and why you should enable this feature for your Swift Polling Q&As. So, what are you waiting for? It’s time to get out there and run your next question and answer session!